Having trouble logging in?

These tips will help you:

1) Are you a Refunding Makes Cents subscriber?
The member area requires a current subscription and password. If you are not a subscriber, you can subscribe on-line for as little as $4. Click here. There is a choice of either the print magazine plus on-line access to the website, or on-line access only. The password is printed in each issue of Refunding Makes Cents, in the Table of Contents on page 3. You should receive your issue about a week before the password is actually needed each month. If you subscribe right now, you'll receive an email with the password in the morning. Emails are sent each weekday morning about 9 am MDT. If you subscribe, and want access to the password portion right now, please email me at easter@refundcents.com and if I'm on line, I'll confirm your subscription and send you the password as soon as I see your email.

2) Are you using the right user name?
The user name is refunds, not your own name.

3) Are you typing in all lower case?
Both the password and user name must be typed in all lower case.

4) Are you reversing the password and user name?
Be sure to type them in the right place.

5) Are you using the right password?
The password changes on the 1st of each month, sometime during the day. Use the old password until it doesn't work, then switch to the new password. If the first of the month falls on a weekend, the password may/may not change until Monday. You can always find the new password in the Table of Contents of the print issue, on page 3.